16 October 2025, Hong Kong —  CITIC Telecom International Holdings Limited (“CITIC Telecom” or the “Group”; stock code: 1883), a leading multinational internet-oriented telecommunications services enterprise in the Asia-Pacific region, participated in CITIC Telecom CPC Solutions Day 2025 on 15 October, and presented with topic of “Preventing Financial Scams and Fraud using AI”, to explore AI innovation application with customers and partners.

Mr. Gabriel Shui, Director of Digital Intelligence Development presented CITIC Telecom’s Intelligent Financial Fraud Shield Solution during the conference. CITIC Telecom has developed its own NaaS platform, and through collaboration with the three major operators, as well as operators in Hong Kong, Macau, and internationally, by leveraging the Open Gateway standard and other API capabilities, it provides fast and convenient mobile phone authentication services to users, especially cross-border users, such as those without local mobile phone numbers. It also offers anti-fraud protection solutions to corporate customers.

Mr. Shui added that, traditional one-time password mobile authentication services carry the risk of fraud. Earlier this year, the Hong Kong Monetary Authority and the Monetary Authority of Singapore also announced a reduction in their reliance on one-time passwords. CITIC Telecom’s Intelligent Financial Fraud Shield Solution, leveraging the Open Gateway OTP verification API, can mitigate the risks and non-compliance issues associated with traditional SMS messaging.

CITIC Telecom also shared at the conference how AI plays a powerful role in financial fraud prevention, primarily in four areas:

Firstly, comprehensive, three-dimensional, precise and intelligent anti-fraud risk management.

We integrate financial services with the network capabilities of operators, not just focusing on account transactions but also simultaneously monitoring multiple dimensions of information, including customers, transactions, and devices. This allows us to address risk management from multiple perspectives, rather than a single point of view.

Secondly, AI enables fraud detection and prevention.

In the past, risk control mainly relied on rules or manual review, which often had a slow response and was influenced by the supervisor’s will, making it difficult to identify new scams. Now, through the vertical model of financial fraud prevention and anomaly detection algorithms, transaction data can be detected in real time. At the same time, combining OG’s capabilities with data analysis and biometric technology not only can accurately verify identity but also verify whether the transaction itself is secure.

Thirdly, AI analyzes data quickly.

AI not only can analyze structured transaction data, but also use natural language processing technology, uncover hidden clues in social media and news reports. This will enable rapid discovery of potential risk patterns, enabling early detection and early warning of risks.

Fourthly, secure collaboration and AI implementation.

The implementation of AI is inseparable from a secure data environment. Through all-rounded secure computing and trusted data space, cross-industry data can be shared and used safely while ensuring privacy.

Going onward, CITIC Telecom will cooperate with its business partners to actively participate in AI development and applications, to explore more financial fraud shield solutions and applications, ultimately building “a leading digitalised and intelligentised comprehensive telecommunication company in the Asia-Pacific region”.