CITIC Telecom CPC Garners CAHK STAR Award 2025 Again

Auto-Op Enterprise Solution

Automates Workflows with Speedy Analysis and Real-time Insights

Hong Kong, 23^rd October 2025 – CITIC Telecom International CPC Limited (“CITIC Telecom CPC”), a wholly-owned subsidiary of CITIC Telecom International Holdings Limited (SEHK: 1883) is pleased to announce its innovative and intelligent solution Auto-Op has won the “Best Enterprise Solution Award” at Communications Association of Hong Kong (CAHK) STAR Award 2025. This award aims to recognize excellent achievements and innovation of companies in the communications industry throughout the year. Winning the award again this year has reaffirmed CITIC Telecom CPC’s commitment to AI+ innovation, driving dual empowerment of technology and data while reshaping the Intelligence Operation Journey for enterprises.

Mr. Ivan Lee, Senior Vice President of Innovative R&D and Information Technology of CITIC Telecom CPC, said, “We are very excited to receive the prestigious CAHK STAR Award once again, and our innovative solution is honored with the “Best Enterprise Solution Award” this year. Our innovative R&D team leveraged various AI technologies and applications to develop the AI-powered smart business solution – Auto-Op. The solution integrates big data and enterprise scenario models ranging from data collection, storage, mining to governance through deep algorithms, machine learning, and intelligent analysis, optimizing the digital intelligence infrastructure for enterprises. This award highlights CITIC Telecom CPC’s dedication to AI+ innovation. We strive to push the boundaries of innovation, advancing a wide range of intelligent technologies and fostering a more intelligent operational model across industries.”

With over 20 years of profound expertise and achievements, CITIC Telecom CPC strives to fulfil enterprise needs in AI applications and optimize operational efficiency through intelligent technologies and a wide range of AI innovation and security solutions to drive intelligent DICT services enhancement across all scenarios. The solutions include SIEM-MiiND intelligent SIEM platform, AI-driven Security Operations Center (AI SOC), AI Pentest and AI Guardrail etc., enabling enterprises to thrive in the AI+ new era, automate business workflows, generate new values from smarter data, and seize business opportunities during digital transformation.

International Award-winning and Patented AI Innovative Solutions Optimize Operations & Data Analysis

AI-powered one-stop enterprise solution Auto-Op includes two services that have won multiple international industry awards and exclusive patent certifications: Workflow+ streamline business operations, and AI Databank smarter data insights. The solution automates workflows with speedy data analysis and real-time insights, helping enterprises streamline daily operations with a one-stop solution to reduce processing time and ensure data integrity.

Workflow+ leverages blockchain, computer vision, Large Language Models (LLMs) and AI assistant to provide flexible workflow design, visual workflow, tailored access control, speedy data input and verification features. Powered by AI and Natural Language Processing (NLP) technologies, AI Databank integrates seamlessly massive data from different business systems to enable advanced data analysis, management, mining and report generation. With the integration of Workflow+ and AI Databank, Auto-Op can achieve a maximum reduction in document processing time by 95%, generate reports in a maximum of 10 seconds with over 90% accuracy, and save operational costs by up to 50%.

Various Customer Success Stories Affirm Cutting-edge Innovation Capabilities

Auto-Op has successfully helped multiple customers spanning financial and telecommunications industries to attain efficient workflows and effective management. A multinational telecommunications corporation uses Auto-Op to automatically optimize data management and analysis, replacing inefficient traditional methods reliant on stored procedures and manual coding.

A leading financial institution in Hong Kong is responsible for policy development, financial oversight and driving industry innovation. The financial institution aimed to automate its internal workflows to enhance efficiency, and requires a solution that can effectively tracks and reports ESG performance metrics, particularly carbon emissions from business travel, while complying with strict regulatory privacy standards. CITIC Telecom CPC successfully completed the Auto-Op project in four months, starting from planning, designing, testing to implementation. The project’s deployment time is 60% faster than traditional methods, and its total cost is 60% lower than traditional software development and upfront hardware purchase. Auto-Op has empowered the financial institution to enhance efficiency and sustainability development through intelligent technologies. As a result, streamlined workflows and approval processes have reduced manual efforts while accelerating productivity. Instant access to carbon emissions data and reports generation have assisted the institution to plan and execute data-driven sustainability decisions. The cloud-based Auto-Op enterprise solution is highly scalable without upfront cost, enabling the institution to achieve flexible upgrades and expansion to boost its competitiveness.