Continuous Advancement of AI-Driven Excellence in Service Experience: CTM Honored with the “AI-Oriented Business Innovation and Premium User Experience Award” for the Second Consecutive Year
CTM is committed to providing Macau with cutting-edge, high-quality integrated communication services by proactively adopting innovative technologies and applications. Through the strategic implementation of AI, CTM continues to enhance the security and operational efficiency of its network services, consistently exceeding customer expectations for premium network solutions. In recognition of its pioneering efforts in advancing AI-driven innovation across network and business operations, alongside its exceptional service excellence, CTM has been honored for the second consecutive year with the prestigious ” AI-Oriented Business Innovation and Premium User Experience Award ” by Europe’s leading digital economy think tank, IDATE.
Ms. Ebel Cham, Vice President of Commercial, CTM, attended the Mobile World Congress 2026 in Barcelona on 1st March to accept the esteemed award presented by IDATE. She emphasized that CTM, as a key enabler of smart transformation across different sectors in Macau, has consistently prioritized the exploration of AI and Big Data applications. Concurrently, CTM has been actively advancing its internal digitalization by integrating AI into network operations and business services, delivering cutting-edge, diversified and highly reliable integrated communication solutions to Macau. This prestigious recognition from IDATE once again underscores and validates CTM’s unwavering commitment to driving AI-powered innovation and excellence.
Ebel Cham highlighted that CTM took the lead last year in successfully completing the deployment of Macau’s dual 10Gigabites network infrastructure. This milestone not only delivers more advanced, secure and exceptional network service experiences to customers but also provides a strong foundation to empower different sectors in Macau with AI-driven innovation. Moving forward, CTM is steadfast in its commitment to introducing cutting-edge applications and technologies to bring the vision of an “AI Macau” to life. By fostering collaboration across industries, CTM aims to build a smart ecosystem aligned with Macau’s development objectives, capitalizing on the vast opportunities of the digital economy.
In the future, CTM will continue to stay at the forefront of global communication development trends, leveraging AI to deliver efficient and high-quality integrated communication services, providing customers with exceptional service experiences.